All orders placed on our website are fulfilled from our warehouse based on the beautiful Gold Coast in Australia (QLD). Our team will do our best to process your order within the next business day.
Also, we dispatch same day for orders placed before 11 am except for the weekends and public holidays. Please note that during our peak season, same-day dispatch may be unavailable.
We offer Free Standard Shipping on all orders over $75.
Express Shipping is also available.
|All orders less
|It varies depending
on products and regions
Delivery Timeframe :
Our main courier is Sendle. Some orders are delivered by Australia Post. Parcels can take anywhere between 3-6 working days* to be delivered except on public holidays and any unforeseen delays.
*Our working days are Monday to Friday expect for public holidays.
Regional areas may take longer. It's subject to change due to the courier's service schedule.
Tracking your order :
Once your order has been processed you will receive an email with tracking numbers. If you have your tracking number handy, enter the number in the search bar on the Sendle website: Track My Order
Pick-up option :
Our warehouse is located at Unit 4 / 32 Junction Road, Burleigh Heads QLD.
You can come to pick it up if you are nearby. ( Usually, your order is ready in 24 hours during business days)
We also trade several shows and festivals in Australia. This means that You are able to find us nearby at least once a year and gives you the option to collect in-store.
We occasionally offer pre-orders on selected items. This allows customers to secure items before they arrive. Please read the description carefully to ensure you are happy to wait for the expected arrival period. The date is an expected delivery date and may change due to elements outside of our control. Your items will be shipped as soon as they arrive in our warehouse, and we'll email you once they're on the way.
World wide International shipping
We ship world wide!
|Rates will be calculated at the checkout and they vary depending on countries.
|6-27 business days
*Any duties or taxes incurred upon delivery will be the responsibility of the delivery recipient prior to delivery.
**Our main couriers are Sendle or Australia Post. It may take longer due to unexpected delays. It's subject to change due to the courier's service schedule.
Do you need more information?
Please contact our customer service if you require further information about shipping and delivery of our products.
Email us: firstname.lastname@example.org
We are always happy to support you!